Accessibility statement

This accessibility statement applies to the www.motiva.fi website, and it was prepared on April 28, 2020. The accessibility of this digital service has been assessed by Motiva Oy together with a third party.

Digital service accessibility status

Our site meets critical accessibility requirements.

Accessibility deficiencies occur in some attachment files, alt texts of images and subtitles of videos. Inaccessible content can be requested in an accessible format. You can get more information by email at motiva@motiva.fi.

Did you notice a lack of accessibility in our digital service?

Tell us about the lack of accessibility you find and we will do our best to fix it.

You can leave feedback using an online form, which you can find at:
www.motiva.fi/motiva/feedback

Supervisory authority

If you notice accessibility problems on the site, first give feedback to us, i.e. the site administrator, using the online form mentioned above. The response may take 14 days. If you are not satisfied with the answer you receive or if you do not receive an answer at all within two weeks, you can file a report with the Regional Administration Office of Southern Finland.

The website of the Southern Finland Regional Government Agency explains exactly how to make a report and how the matter is handled:


Contact details of the supervisory authority:
Southern Finland Regional Government Agency
Accessibility Control Unit

saavutettavuus@avi.fi
phone number 0295 016 000